Refund and Returns Policy
August 20, 2021 2023-05-01 15:10Refund and Returns Policy
SHIPPING
UK – we use Royal Mail Tracked 48, so your parcel will be delivered within 2-3 working days of dispatch.
Europe – 3-5 working days from date of dispatch.
International – 5-7 working days from date of dispatch
RETURNS
Please email us at info@originaldungarees.co.uk
We offer a 30 day returns policy which starts from the date of delivery.
Returns for UK orders are free, however for Europe/International orders returns are at the expense of the customer.
International customers are responsible for arranging and paying for returns. Please use a tracked service and keep a receipt of postage in case your return parcel is lost by the carrier in transit.
The UK is no longer part of the European Union so your parcel may be subject to Import Taxes and Customs Duties in the destination country, payable by the customer. We have no responsibility for these charges.
EXCHANGES
We can only exchange like-for-like, for the same item in a different size.
